Delivery & Returns
Delivery
Orders are shipped within 72 hours (excluding weekends and public holidays). This timeframe may be extended during periods of new collections or lockdowns.Here are our carriers:
- Metropolitan France: Colissimo (2-3 days) 8€, Mondial Relay (3-5 days) €4.90, Letter Tracked (2-3 days) €4.50, Chronopost 1 p.m. (delivery Monday to Friday): €9 or €14.50.
- DOM-TOM: Colissimo (5-6 days), €16
- United Kingdom: Colissimo (5-6 days), €10
- Europe: Colissimo international (4-5 days), €9.50
- Rest of the world: Colissimo international (5-6 days), €20
Product returns
You have 14 days to return an item to us if it does not suit you (on the date of receipt). If your order was delivered in France Metropolitan , you have a pre-paid return label to download from your customer area. A flat rate of €5 processing fee will be deducted from your refund.If your order has been delivered outside Metropolitan France : returns remain your responsibility.
However, you will need to complete the return form to indicate the items you wish to return and send the package to the address indicated.
A Question?
Check out our FAQ ! We're also available by email: info@adjovimark.com or at +49 1517 5479560 from Monday to Friday, 10 a.m. to 6 p.m.